AC-CID enhances call management by allowing you to prioritize calls from specific locations, boosting efficiency and responsiveness, and ultimately increasing business productivity.
Key Points of the AC-CID Feature:
For any queries or further assistance with the features provided by Eximus Solutions' hosted PBX services, our team of experts is ready to offer comprehensive solutions in a timely manner.
Our Services Include:
Whether you're running a boutique operation or a sprawling enterprise, juggling a flood of incoming calls can be a real challenge. It's not just about fielding calls; it's about making sure you don't miss out on valuable client interactions. Eximus Solutions steps in with our Advanced Automatic Call Distribution (ACD) to make managing these calls a breeze.
Whether you're running a boutique operation or a sprawling enterprise, juggling a flood of incoming calls can be a real challenge. It's not just about fielding calls; it's about making sure you don't miss out on valuable client interactions. Eximus Solutions steps in with our Advanced Automatic Call Distribution (ACD) to make managing these calls a breeze.
Here's what you can expect:
Our hosted PBX system's Do Not Disturb feature is a godsend for when you need to focus. It's all about directing your attention where it's needed most—by limiting incoming calls so you can concentrate on the task at hand. It's a powerful tool for boosting productivity and ensuring that only the calls you really need get through.
Activating Do Not Disturb is a cinch
We've all been there—stuck on hold, listening to silence or a tone that just heightens the frustration. It's not just annoying; it can give your customers the wrong impression. That's where Eximus Solutions' Music On Hold comes in. It transforms wait time into an opportunity.
With Music On Hold, you can
Our Virtual PBX system is all about making connections—fast. 'Dial by Name' and 'Dial by Extension' features are not only customizable but are designed for quick and easy communication with your team.
Dial by Name: Simply speak the employee's name and get connected without delay
Dial by Extension: Reach team members directly, bypassing the need for a switchboard.
Forget the old days of call congestion and the frustration of a single waiting queue. Eximus Solutions is here to streamline this process. Our modern PBX system effectively manages high volumes of calls, ensuring no customer is left unheard. With our system, every call is an opportunity, not a hassle.