Feature

Eximus Solutions comes with a comprehensive solution offering a slew of standout features and functionalities. This robust communication system is designed to streamline your business communications effectively. Our platform presents a variety of specialized options to elevate communication quality.

Eximus Solutions comes with a comprehensive solution offering a slew of standout features and functionalities. This robust communication system is designed to streamline your business communications effectively. Our platform presents a variety of specialized options to elevate communication quality.

Highlighted Features of Our Communication System:

Call Return:

Missing important calls can mean missed business opportunities. With the Call Return feature of our PBX system, you have the opportunity to return missed calls. This feature allows you to monitor missed calls even when away from your desk, ensuring you can enhance business profitability by addressing the calls you missed.

Key Advantages of Call Return Include:

  • Maximizing business opportunities by mitigating missed calls.
  • Notification of who called during your absence.
  • Enhancing customer satisfaction by making them feel valued.
  • An option to record missed calls, aiding in flawless call management and business productivity.

Call Waiting

Activate the Call Waiting feature in your hosted PBX system to make the most of it. Its primary goal is to foster better connectivity between clients and employees. Happy customers often equate to increased organizational productivity. This feature allows you to respond to incoming calls by placing the current call on hold.

Salient Features of Call Waiting PBX:

  • Seamless switching between calls without disconnection.
  • Option to join calls for conferencing with ease.
  • Responding to other calls while on a different call.
  • Discretion to disconnect any or all calls as needed.

Call Hunting

Call Hunting gives you the special ability to answer nearly every incoming call. It operates by ringing up to five different phones sequentially if you're unable to answer the first. This ensures you're always reachable across multiple devices.

Special Features and Functions of Call Hunting

  • Complete control over inbound calls.
  • Use a single number associated with hunt groups.
  • Customize settings to your satisfaction.

Call Parking

Call Parking is a standout feature that connects customers directly with their preferred attendant. It allows calls to be placed on hold while reaching out to the desired person for a response. Accessing this feature through a hosted PBX system from us ensures a hassle-free experience.

Features of Call Parking

    Seamless switching between calls without disconnection.
  • Empowers your workforce to be responsive at any time, from any location.
  • Includes additional functionalities like IVR and Advanced ACD.
  • Enables candid discussions with preferred troubleshooting professionals, positively impacting your business.
  • Quick solutions delivered right from the comfort of your home.

Call Recording

Eximus Solutions offers premium Call Recording services to enhance business growth and productivity. With a variety of options, you can easily meet your needs. Your call recordings are stored in a secure environment provided by Eximus Solutions, which you can download or delete at your convenience. Our hosted PBX system also offers a cloud-based platform to save your call recordings, which are accessible for 30 days before automatic deletion. For any issues with default settings, our professionals are ready to assist.

Special Features and Functions of Call Hunting

Call Blocking

Avoid unnecessary disruptions with our effective Call Blocking feature. This allows you to block incoming calls that waste your time, with multiple options for what the blocked caller will hear. Our Hosted PBX is designed to shield your business from negative influences.

Options for Call Blocking Include

  • Busy tones or continuous ringing until the caller disconnects.
  • Redirecting to voicemail.
  • Messages indicating the dialed number doesn't exist.

Unlimited Calling

Enjoy the freedom of Unlimited Calling, whether it’s national or international, without restrictions. This feature is essential for businesses looking to expand their reach.

Benefits of Unlimited Calling

  • Toll-free numbers with unlimited call forwarding.
  • High-quality voice calls with no additional setup fees.

Call Forwarding

A highly utilized feature, Call Forwarding, lets you route calls to another number, adding flexibility to your communication system by customizing different numbers for forwarding.

Call Forwarding Solutions Offered by Eximus Solutions

  • Forwarding all calls or selectively based on specific criteria.

Find Me or Follow Me: This feature keeps you connected to your business outside the office. It manages your mobile business effectively and frees you from physical office constraints.

Advantages Include

  • Managing mobile business effortlessly.
  • Unrestricted access to business conversations, regardless of time or location.
  • Enhanced availability, even on holidays and weekends.

Call Pickup

Eximus Solutions' hosted PBX system boasts numerous impressive features, with Call Pickup being a standout. This feature ensures no customer call goes unanswered, even when staff levels are low. It's perfect for busy periods or times when the office might be undergoing changes. This system is structured to ensure that calls are always managed effectively, requiring minimal manpower to deliver comprehensive service solutions.

Benefits of the Call Pickup Feature

  • Fully customizable to meet your specific business needs.
  • Group call pickup allows calls to be directed from one extension to another, ideal for times of staff shortage.

Call Screen and Announce

By setting up a hosted PBX system with Eximus Solutions, you can take advantage of the Call Screen and Announce feature. This allows you to identify all incoming calls with detailed caller information, streamlining your customer handling process seamlessly.

Advantages of Call Screen and Announce

  • Forwarding all calls or selectively based on specific criteria.

Find Me or Follow Me: This feature keeps you connected to your business outside the office. It manages your mobile business effectively and frees you from physical office constraints.

Advantages Include

  • Prioritize important calls based on your business criteria.
  • Redirect non-urgent or promotional calls directly to voicemail.
  • Block numbers from which you prefer not to receive calls.
  • Easily redirect department-specific calls to the appropriate team.
  • Distinguish between business and personal calls effectively.

Click to Call

The Click to Call feature is designed to transform your leads into satisfied clients rapidly. It ensures you respond to client calls promptly, offering immediate satisfaction through effective solutions.

Key Features of Click to Call

  • Utilize a scalable service with high reliability and 99.99% uptime.
  • Enjoy location flexibility without the hassle.
  • Zero maintenance required, with no need for physical hardware at your site.
  • Keep your existing phone numbers while porting new ones.
  • Experience uninterrupted calling and faxing capabilities, anywhere and anytime.

Call Transfer

Eximus Solutions' hosted PBX system enhances your business communications with the Call Transfer feature. This allows you to address user inquiries by directing calls to the appropriate department, enhancing overall user experience and providing callers with direct access to the help they need.

Benefits of Call Transfer

  • Immediate updates to attendants about call transfers.
  • Put ongoing calls on hold to address waiting calls.
  • Seamless switching between calls for efficient communication management.
  • Capability to join calls for conference purposes.
  • Option to disconnect any call if necessary.

E911 Emergency Calling

Our hosted PBX system includes E911, a vital feature for emergency situations. It ensures quick assistance by accurately tracking the caller's location and dispatching help promptly.

Features of E911 Emergency Calling

  • Rapid and precise location detection.
  • Swift dispatch of assistance to the caller.